Benedictine Hospital appreciates your cooperation with our payment policies. Complete and accurate information should be presented at the time of registration. If insurance information cannot be provided at that time, patients should contact the Central Registration Department as soon as possible. Upon discharge, the hospital will bill your insurance carrier for covered services rendered. Prompt payment of your balance assures Benedictine's continued service excellence to the community.
Co-pay or deductible responsibilities should be paid on the date of service at the Cashier's Office, located near the main entrance by the Emergency Room. Benedictine Hospital accepts Visa, Discover, MasterCard, and American Express. There is also an ATM machine located near the Cashier's Office.
Your hospital insurance coverage is a contract between you and your insurance company. Many insurances require prior authorization from your physician. Please verify that your physician has obtained the necessary authorization for services rendered at the hospital. Failure to authorize services could result in penalties from your insurance carrier.
Benedictine Hospital offers an extensive counseling program for those unable to meet their financial obligations. We will assist patients with applications for Medicaid, Child Health Plus, and Charity Care. For those not eligible for coverage, we can establish payment plans that will allow you to pay your bill over a period of time. The Patient Accounting Department will be happy to schedule a personal and confidential counseling session.
Benedictine Hospital also offers Hill-Burton Charity Care, which assists individuals unable to pay their hospital bill. Applications for Hill-Burton are available at registration or through the Patient Accounting Department. We encourage everyone having difficulty paying their hospital bills to inquire about our charity program.
You may receive more than one bill for services while you were hospitalized. Physicians who performed specific procedures will bill directly. In addition to the hospital bill, you may receive additional bills for emergency room physicians, radiologists, anesthesiologists, cardiologists, laboratory fees, and other specialty care services.